Our lean and focused insurance model is built on sound risk management, emphasizing safe, reinsured classes such as travel and guarantees. We have remained steadfast in our commitment to maintain 100% facultative reinsurance support for guarantee business, ensuring maximum protection for our clients and confidence for our partners. We believe that regulation is an essential partner in market development, and we remain engaged with regulators in a spirit of mutual respect and constructive dialogue.

Over the years, we have consistently highlighted through Directors’ Reports in our Financial Statements and at every industry forum a critical structural barrier faced by smaller insurance companies. A major violation persists where banks and government departments restrict business to a select “panel” of insurers, arbitrarily approving only a few companies whose policies are accepted. This practice is in clear contradiction to both the Insurance Ordinance and the Competition Act. Every insurer that meets the minimum capital and solvency criteria has the lawful right to operate freely—and its policies must be accepted without bias or exclusion. Enlistment should not be subject to institutional discretion, but rather governed by transparent regulatory compliance. Additionally, the over-reliance on credit ratings by public sector departments and financial institutions unfairly sidelines smaller insurers, effectively blocking their access to business despite their full compliance with statutory norms. This issue demands urgent policy attention if a level playing field is to be truly achieved.

At the same time, CSIL has evolved beyond conventional boundaries by integrating an investment-driven vision—leveraging capital markets to unlock value for shareholders and stakeholders alike. Our strategic restructuring initiatives have created new opportunities for growth, job creation, and economic participation. We see listed companies not merely as businesses, but as national platforms for revitalization, capital mobilization, and financial inclusion.

While we appreciate the guidance of our regulatory institutions, we humbly urge for balance—where oversight is exercised within the framework of law and not at the cost of market confidence or entrepreneurial initiative. A thriving insurance sector requires both robust compliance and an enabling environment that respects innovation, collaboration, and investor trust.

We are also proud that CSIL reflects diversity at its core—with a 50/50 gender-balanced Board, reflecting our commitment to inclusive leadership and modern governance.

Looking forward, our focus remains clear: to deliver value through transparency, to build trust through integrity, and to grow through innovation. We invite all our stakeholders—policyholders, partners, investors, and regulators—to walk this path with us.